Privacy Policy

Atascadero A Town Concrete ("we," "us," or "our") operates the website at atascaderoconcrete.com. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and what rights you have regarding your data. We are committed to handling your information responsibly.

If you have questions about this policy, contact us at projects@atascaderoconcrete.com.

1. Information We Collect

Information You Provide

When you fill out a contact form, request an estimate, or email us directly, you may provide your name, phone number, email address, service address, and a description of your project. We only collect what you choose to share.

Information Collected Automatically

When you visit our website, basic technical data is collected automatically by our hosting and analytics services. This may include your IP address, browser type, device type, pages visited, time spent on pages, and the page you came from. This data is aggregated and used to understand how visitors use the site.

Cookies

Our website may use cookies - small text files stored on your browser - to help the site function and to understand traffic patterns. Cookies may be set by our website or by third-party services such as Google Analytics. You can configure your browser to block or delete cookies. Blocking cookies will not prevent you from using this website.

Third-Party Forms

Our contact form is powered by Tally.so. When you submit a form, your data is transmitted to and stored by Tally.so in accordance with their privacy policy. Please review Tally's privacy policy at tally.so if you have concerns about how they handle your data.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests and general inquiries
• To schedule on-site visits and project consultations
• To communicate about ongoing or completed projects
• To understand how our website is being used so we can improve it
• To comply with applicable laws and legal obligations

We do not sell your personal information. We do not use it for automated decision-making or profiling that produces legal or significant effects.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: Third-party tools that help us operate our website and communications (such as Tally.so for forms, Google Analytics for traffic analysis, and our website host). These providers have access to your data only as needed to perform services on our behalf and are bound by their own privacy policies.
• Legal requirements: If required to do so by law, court order, or government request, we may disclose your information.
• Business transfers: If our business is sold or merged, customer information may be transferred as part of that transaction.

4. Data Retention

We retain the information you provide for as long as it is reasonably necessary for the purposes described in this policy. Contact and project inquiry data is generally kept for the duration of the business relationship and for a period afterward as required by applicable law or reasonable business practice. You may request deletion of your data at any time by contacting us directly.

5. Analytics and Third-Party Tools

We may use Google Analytics to understand website traffic. Google Analytics collects anonymized data about how visitors use our site. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

Our website may embed content from Google Maps. Your interaction with that content is subject to Google's privacy policy.

6. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. California residents may have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we have collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, contact us at projects@atascaderoconcrete.com or call (805) 391-5930. We will respond within 30 days.

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

8. Security

We take reasonable steps to protect the personal information you share with us. Our website is served over HTTPS. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we do our best to protect your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us About This Policy

If you have questions or concerns about this Privacy Policy, reach us at: